PENSHURST PLACE AND GARDENS
("PENSHURST PLACE")
TERMS AND CONDITIONS

The following terms and conditions apply to the booking of functions, and to customers and their guests attending functions and using the facilities at Penshurst Place.

1. Definitions

In these terms and conditions the following terms shall have the following meanings:

“Customer” shall mean the person, firm or company, who places the booking with Penshurst Place

“Guests” shall mean any guest or other party (save for the nominated caterer referred to below) in attendance at the function booked by the Customer, which shall include any entertainer booked by the Customer.

2. Booking

2.1 A 30% non-refundable deposit of the total facility fee (“the Deposit”) will secure a specific date at Penshurst Place provided Penshurst Place has accepted such date in writing.

2.2 A further 30% of the total facility fee will be payable six months prior to the function date booked at Penshurst Place

2.3 The balance of the facility fee, less the 60% already paid, is required to be paid to Penshurst Place one calendar month prior to the date of the relevant function booked by the Customer.

2.4 If a booking made by the customer is cancelled by the Customer, then the following conditions shall apply

(i) If a function is cancelled less than six months, but more than three months prior to the function date the Customer shall be charged and invoiced for 50% of the remaining facility fee due.

(ii) If a function is cancelled less than three months but more than one month prior to the event date the Customer shall be charged and invoiced for 75% of the remaining facility fee due

(iii) If a function is cancelled less than one month prior to the event date the Customer shall be charged 100% of the remaining facility fee due.

3. Cancellation by Penshurst Place

3.1 Save in the event of a cancellation by Penshurst Place , monies paid are non-returnable.

3.2 In the unlikely event of Penshurst Place having to cancel without good cause and not for a reason beyond its control, any monies paid will be repaid and you will receive an appropriate amount of compensation determined solely by Penshurst Place in its absolute discretion, depending on the circumstances of our particular booking

4. Catering

4.1 When catering is required at a function, only the services of our nominated caterer are to be used by the Customer and this obligation must be strictly adhered to by the Customer

4.2 All food and beverages for a function are to be supplied by the caterer through their suppliers. The Customer should not seek to bring any of their own food or beverages to a function(s)

5. General

5.1 The Customer and the Guests are to be aware of the historical significance of Penshurst Place and the customer is responsible for ensuring that all parties who attend the function comply with Penshurst Place’s internal rules and procedures and in particular Penshurst Place’s guidelines (which will be given to you verbally) in relation to access, parking, and day visitor flow in respect of Penshurst Place.

5.2 Guests are not permitted into the gardens at Penshurst Place after the gardens close to the day visitors at 6 pm .

5.3 Photography in the formal gardens at Penshurst Place is possible only by arrangement with and subject to the agreement of Penshurst Place

5.4 All music at any function must be kept to a suitable level of volume (as determined in the event of any dispute by Penshurst Place ) and terminated at 12 midnight ( 11 p.m. on Sundays). Entertainers who are not familiar with the venue and are booked by the Customer must contact the Banqueting Department at Penshurst Place prior to the function.

5.5 All car parking at Penshurst Place must be specified by Penshurst Place staff both in respect of Guests and any suppliers or other parties attending at the function.

5.6 Any property of the Customer (flowers, gifts, equipment, vehicles) should be removed from Penshurst Place on the day of the function unless prior arrangement has been made between Penshurst Place staff and the Customer.

5.7 There is no area available for floral arrangements to be assembled on site. All floral decorations must arrive ready prepared.

5.8 Firework displays to be finished by 10.30 p.m.

6. Liability for Damage or Loss

6.1 The Customer shall be solely responsible for the orderly behaviour, conduct or actions of its Guests.

6.2 Save for any loss or damage directly arising from the negligence of any of the employees, agents or contracts of Penshurst Place , Penshurst Place shall not be liable for any loss or damage to any possessions or property owned by, or in the custody of the Customer or any of its Guests. Penshurst Place recommends and puts the Customer on notice that the Customer should put in place adequate insurance cover for such loss or damage and notify the Guests that they should do the same.

6.3 The Customer shall be responsible for any damage caused directly or indirectly to the allocated rooms, the fixtures, the fittings, furnishings, utilities or equipment, or any part of Penshurst Place’s grounds, gardens or other property in/on the grounds and gardens caused by any act, default or negligence of the Customer or the Guests.

6.4 The Customer agrees to indemnify and keep Penshurst Place indemnified against all loss, damage or expense arising directly or indirectly from a breach by the Customer or any of the Guests of any of these terms and conditions in relation to any damage caused to Penshurst Place or any property within it by the Customer or any of its Guests.

7. Miscellaneous

7.1 None of the provisions of these terms and conditions are intended to or will operate to confer any rights or benefit pursuant to the Contracts, Rights of Third Parties Act 1999 on a person who is not named as a party to this agreement.